Privacy Policy

At Prime Retail Goods, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or make a purchase from our store. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information:
When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping/Billing Address

  • Payment Information (processed securely via third-party providers)

B. Non-Personal Information:
We automatically collect certain data when you visit our website, such as:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Site

  • Referring URLs

This data is collected through cookies, log files, and analytics tools to improve your experience and site performance.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To communicate order updates, promotions, or support responses

  • To personalize and improve our website and services

  • To detect and prevent fraud or unauthorized activity

  • To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only as needed to operate our business:

  • Payment processors (e.g., Stripe, PayPal) to securely handle transactions

  • Shipping partners (e.g., UPS, FedEx) for order fulfillment

  • Service providers for website hosting, marketing, and analytics

  • Legal authorities if required by law or to protect our rights and users

All partners are required to protect your data and use it only for authorized purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website usage, and deliver relevant advertisements. You can control cookie preferences in your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We take data protection seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request deletion of your data

  • Opt-out of promotional emails (unsubscribe link included in every email)

  • Limit or object to certain data uses

To exercise these rights, contact us at support@primeretailgoods.net.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 13, we will delete it immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. All changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📍 Prime Retail Goods
20130 Clark St, Woodland Hills, CA 91367, USA
📧 support@primeretailgoods.net
📞 (818) 339-9758